Glossary

Appendix

Term	Meaning
AIOTIC app	The operator web application (review, correct, send, manage users and settings). Talks to the same tenant as the API.
Article number	Your SKU / item number. article_number on order lines.
ATTENTION	Order status meaning "a person must decide". Not an error.
Customer	Debtor: the company that sent the purchase order. customer_id = your customer number.
Customer item number	The customer's own code for one of your articles, as printed on their orders.
Customer item mapping	Record linking (customer_number, customer_item_number) → (item_number, language_code).
ERP receive endpoint	The HTTPS endpoint you implement; AIOTIC POSTs reviewed orders to it.
erp_ref	Your ERP's order reference, stored in AIOTIC after a successful send.
Extraction	Turning a document + e-mail into a structured PurchaseOrder with AI.
Hand-off	The act of sending an order to the ERP receive endpoint (POST /erp/send).
Integration key	API key accepted on every endpoint.
Landed	An order that finished processing: PROCESSED, ATTENTION, MODIFIED (with result) or FAILED.
Master data / reference data	Customers, products, customer item mappings.
MCP	Model Context Protocol — how AI assistants call tools; AIOTIC ships an MCP server for the guide.
Mock tenant	Local stand-in for an AIOTIC tenant (aiotic mock).
Order splitting	Tenant feature that turns one e-mail with several orders into several child orders sharing an email_group_id.
Pipeline	The SDK's sanitizers → validators → business rules chain in the receive endpoint.
Processing webhook	Optional call AIOTIC makes when extraction finishes, before review.
Purchase order (PO)	The document the buyer (your customer) sends. What AIOTIC reads; the purchase_order field in every payload.
Sales order (SO)	The record your ERP creates from a purchase order. Your receive endpoint returns its number as order_number, stored in AIOTIC as erp_ref.
Rejected e-mail	A mail the classifier decided is not a purchase order; can be overridden.
request_id	UUID identifying one order in AIOTIC; stable across retries; your idempotency key.
Sendable	PROCESSED, MODIFIED, ATTENTION.
Supplier	You — the receiving company. Pinned from configuration.
Sync key	API key accepted only on master-data endpoints.
Tenant	One AIOTIC deployment for one company (https://<tenant>.aiotic.ai).
Unit (of measure)	As printed on the document (ST, PCS, Stk, m…); map it on your side.