Status reference

Appendix

The complete status enumeration of an order, as returned by the status endpoints. Kept identical to the backend's definition (OrderStatusValue in the OpenAPI schemas).

Value	Badge	Landed?	Sendable?	Final?	Set by
QUEUED	Waiting	no	no	no	intake
PROCESSING	Processing	no	no	no	processing
PROCESSED	Processed	yes	yes	no	processing
ATTENTION	Attention	yes	yes (explicit override)	no	processing
FAILED	Failed	yes (no result)	no	no (retry creates a new order)	processing
RETRY_PENDING	Queued (retry)	no	no	no	retry scheduler
MODIFIED	Modified	yes	yes	no	operator (app)
SENDING	Sending	yes	no (locked)	no	POST /erp/send
SENT	Sent	yes	no	yes	POST /erp/send success
REPROCESSED	Reprocessed	—	no	yes	POST /order/retry (on the old order)
CANCELED	Canceled	—	no	yes	operator (app)

Rejected e-mails have their own, separate rejection_status: pending → overridden.

Transitions

QUEUED → PROCESSING → PROCESSED | ATTENTION | FAILED | RETRY_PENDING
RETRY_PENDING → PROCESSING
PROCESSED | ATTENTION → MODIFIED            (operator edit)
PROCESSED | MODIFIED | ATTENTION → SENDING → SENT
SENDING → (previous status)                 (send failed)
FAILED → REPROCESSED  (+ new order QUEUED)  (retry)
any non-final → CANCELED                    (operator)

Forward compatibility

New values may be added. Treat an unknown value as "not mine to act on", log it, and keep polling.